How can we help?
Choose the route that best matches your question so it reaches the right place.
Email Melopod
For account support, safety reports, privacy requests, partnerships, marketplace questions and general feedback.
Before you write
For account or purchase support, include the email address on the account and any order reference or beat URL that helps us find the issue. Never send your password, payment-card number or private authentication codes.
Privacy and data requests
Read the Privacy Policy for information about your choices and rights. You can email the same address with the subject “Privacy request” and describe what you need.
Safety and copyright
Report harmful or infringing content through the Help page or email us with the relevant profile, post, track or video link. Melopod reviews reports under its Community Guidelines.
Marketplace and seller support
For a purchase, license, download, payout or seller account question, include the order reference and product link when available. This helps us protect your account and respond accurately.
Melopod support replies as soon as possible. Response times can vary depending on the request and the information needed to investigate it.